How is data stored on Philips Respironics system One CPAP Machine? Please Help

by Paul

I have sleep apnea and I was recently fired from my job for supposed non-compliance with my CPAP machine. I had been diagnosed with sleep apnea 4 months ago, place on a CPAP machine and was shown to be compliant with treatment with a report generated from data obtained via a wireless modem . The medical equipment company requested the modem back and I thought I was doing fine until I was brought back in front of my boss and told that there were reports I had been observed to fall asleep again in the work place. They placed me on sick leave and made to see the sleep specialist doctor who requested another compliance reportbasic went back and got the wireless modem and it essentially reported that it had no data for the past 2 months. I was fooling around with the settings for the machine and i the only thing I can think of is that I must have reset the machine or the data on the machine accidentally and this may be the reason for the missing data. I have been using the machine thru through that time period and so I took a look at the SD card from my machine and found data for the days of that period. I am afraid that if I take the data card to the same medical equipment company that I got the CPAP machine from they will blank out the data to cover their mistake. My questions are the following:

1. Since Phillips CPAP machines are so commonplace, could I take the care to another medical equipment company and have them generate a compliance report based on the data in the card?

2. Does anyone know whether the Phillips Respironics CPAP machines have their own internal memory separate from the SD card(Just wondering if the card was out, would data be stored on internal memory and put onto the SD card later if the card was put back in)

Any info you could give me on this matter would be greatly appreciated....


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Jun 16, 2012
These Are Your Options
by: CpapHelpDesk

Jun 15, 2012
Here Is What You Could Do
by: CpapHelpDesk

Hi Paul,

• All Sleep Centers should have the software. Especially where you’re Sleep Specialist works , they must have the “Encore Anywhere” software. Have them download the card and make sure you keep a hard copy for your records. All sleep specialist office will do it.
• Bring your CPAP machine and it’s power chord with you just in case the card becomes corrupt. This way they can insert a new card and the data from the CPAP will be transferred to the new card.
• Absolutely yes. You can work with any home medical equipment company moving forward to provide you with your CPAP supplies needs. What is hard is to convince a brand new company to simply conduct a download only. Show them you are going to start buying supplies from them. Buy a filter if you have to. The only exception here is if you insurance policy restricts you to work with certain home medical equipment companies.
• Yes the Philips Respironics CPAP does have an internal hard drive that stores data.
• Call Philips Respironics directly and speak to their Technical Support to get more precise answers. I believe their number is 1-800-345-6443. Talk to these guys & gals.
• “Is there any element of truth of what is being said about you at work?”
• Paul please doesn’t get me wrong my friend but there might be a blessing in disguise here. If you are really falling asleep at work or feeling fatigue, that’s a sign from up above to go ahead and be super duper proactive on working a plan with your sleep specialist to remedy the situation. You have a health crises at hand that must be taken cared off.


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