Frequently Asked Questions

Hi . I bought your video course, but I didn’t get an email with the link to the video guide?

Please watch the video above.

Immediately after purchase, you will receive an email from CPAPHelpDesk sent to the same email address you used to purchase the guide in PAYPAL.

This email from us will contain your User ID , Password, and a Special Link to watch all the videos online.

If you don't see it in your Inbox, please check your "JUNK" or "SPAM" folder.

If you have a Gmail address, please also check your "Promotions" or "Social" or "Junk" or "SPAM" tabs or folder.

Almost 99% of the time, the email with link to the guide is "hiding" somewhere in your email system. 

If you still don't see it please reach customer support at